Warranty Information
This is the Dog Guard®, Sunward Electronics, Inc.,
warranty that stands effective dated: 1st January, 2007.
 To
ensure your complete satisfaction, Dog Guard offers a
MONEY BACK GUARANTEE. If you are not satisfied with
your DOG GUARD system for any reason, we will, through
your Dog Guard® Dealer, ensure, at its sole costs and
expense, to refund the full purchase price, less cost of
installation of any Dog Guard® product sold hereunder
within the first 30 days from date of purchase. Product
must be in its original condition. Owner must have
trained the dog to the training flags as instructed by
the Dog Guard® trainer, at least 15 minutes per day for
at least 7 days. Every measure to correct problems with
either training of the dog or system operation must have
been exhausted before refund will be given. The
guarantee does not apply to self-installed sales.
Lifetime Warranty Policy
The Lifetime Warranty HEREBY WARRANTS that Dog Guard®,
Sunward Electronics, Inc., The Manufacturer will repair
and/or replace any DG9000/DG5000/DG3000/DG9XT, which
proves defective, aside from normal wear and tear, by
reason of improper workmanship and/or materials for the
"LIFE OF THE SYSTEM", from the original purchase at
retail that occurred January 1st, 2006 and onwards.
Furthermore, THIS WARRANTY ALSO HEREBY WARRANTS that in
the case of lightning damage, where the transmitter has
been properly grounded, we will replace and/or repair
the transmitter if damaged by lightning for the "LIFE OF
THE SYSTEM", provided:
The attached warranty
card must be completed and mailed to: Dog Guard® ,
Sunward Electronics, INC. 258 Broadway, Suite 202, Troy,
NY 12180 within 30 days of purchase.
1. This
warranty is limited to the original purchase of the unit
retail. When requesting warranty service, proof of
purchase may be required. A copy of the warranty
registration card or sales receipt may be used.
2. The unit may be shipped, freight prepaid, or
delivered to a facility authorized by The Manufacturer
to render the service provided herein.
3. The
unit must not have been previously altered, repaired, or
serviced by anyone other than a service facility
authorized by The Manufacturer. The unit must not have
been subject to accident, misuse, abuse, or operated
contrary to the instruction contained in the
accompanying manual. If it is found that there was
misuse, abuse, or the equipment was operated in contrary
to the instruction contained in the accompanying manual,
a service charge will be required by The Manufacturer.
4. For any equipment purchased prior to January
1st, 2006, after 2 years of which, a handling fee will
be imposed. The Dog Guard® Dealer will charge the
customer this fee plus any shipping and handling
incurred.
5. This warranty does not cover any
service charge the Dog Guard® Dealer may impose for a
service call made to your residence and or repairs that
he makes while there.
Except to the extent
prohibited by applicable law, no other warranties
expressed or implied other than those given in the
writing at time of sale shall apply to this unit. UNDER
NO CIRCUMSTANCE SHALL Dog Guard®, Sunward Electronic,
Inc., BE LIABLE FOR CONSEQUENTIAL DAMAGES SUSTAINED IN
CONNECTION WITH SAID UNIT. DOG GUARD, INC. NEITHER
ASSUMES NOR AUTHORIZES ANY REPRESENTATIVE OR OTHER
PERSON TO ASSUME FOR IT ANY OBLIGATION OR LIABILITY THAN
SUCH AS IS EXPRESSLY SET FORTH HEREIN.
This is
the Dog Guard®, Sunward Electronics, Inc., warranty that
stands effective dated: 1st January, 2007.
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